Updated AmazonConnectServiceLinkedRolePolicy service-linked role managed policy
Mon, 27 Oct 2025 19:00:00 GMT
The Amazon Connect service-linked role (SLR) now includes AWS End User Messaging Social permissions that allow listing WhatsApp business accounts.
Additionally, the SLR enables listing WhatsApp message templates and retrieving
details about specific templates from business accounts that are tagged
AmazonConnectEnabled : True. For a description of the additional
actions, see Amazon Connect updates to AWS managed policies.