25 posts

Amazon Connect

1 min read
Create smarter contact center experiences with the Amazon Connect assistant
DMULQ
DMULQ
• Dec 17, 2025 • Amazon Connect
1 min read
Amazon Connect at re:Invent 2025: Creating the future of customer experience with AI
DMULQ
DMULQ
• Dec 14, 2025 • Amazon Connect
1 min read
Reduce testing time by up to 90%: Introducing native testing and simulation for Amazon Connect
DMULQ
DMULQ
• Dec 12, 2025 • Amazon Connect
1 min read
How Toyota Insurance cut customer service costs by 98.5% and achieved 60% self-service with Amazon Connect
DMULQ
DMULQ
• Dec 12, 2025 • Amazon Connect
1 min read
Simplify contact center operations with Amazon Connect Data Tables
DMULQ
DMULQ
• Dec 12, 2025 • Amazon Connect
1 min read
Boost customer service with Amazon Connect AI-enhanced email workflows
DMULQ
DMULQ
• Dec 12, 2025 • Amazon Connect
1 min read
AWS re:Invent 2025: Reimagining customer experience with Amazon Connect
DMULQ
DMULQ
• Dec 12, 2025 • Amazon Connect
Predictive Insights (Preview)
DMULQ
DMULQ
• Dec 1, 2025 • Amazon Connect
Tag based access control for Amazon Connect performance evaluations
DMULQ
DMULQ
• Dec 1, 2025 • Amazon Connect Updates
Use Amazon Connect agentic assistance
DMULQ
DMULQ
• Dec 1, 2025 • Amazon Connect Updates
2 min read
Amazon Connect and Real Time reporting
DMULQ
DMULQ
• Aug 11, 2025
4 min read
AI and Amazon Connect
DMULQ
DMULQ
• May 13, 2025

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