DMULQ All Posts TechRadar Technology News Amazon Connect Updates Amazon Connect AWS Contact Centre Blog Members Only Posts Previous Posts External voice transfer available in five more Regions DMULQ DMULQ • Jul 17, 2025 Updated AmazonConnectServiceLinkedRolePolicy service-linked role managed policy DMULQ DMULQ • Jul 17, 2025 1 min read New quota: Maximum contacts in an agent queue per instance DMULQ DMULQ • Jul 17, 2025 Added chat metrics, and new fields to the Contacts record in the Amazon Connect analytics data lake DMULQ DMULQ • Jul 17, 2025 Create instance replication between Asia Pacific (Tokyo) and Asia Pacific (Osaka) DMULQ DMULQ • Jul 17, 2025 Enhanced audio treatment for customers in queue DMULQ DMULQ • Jul 17, 2025 1 min read Improved UI for No-code builder DMULQ DMULQ • Jul 17, 2025 Ingest agent activities from third-party applications to evaluate agent performance DMULQ DMULQ • Jul 17, 2025 Segment creation from imported files in Customer Profiles DMULQ DMULQ • Jul 17, 2025 Updated AmazonConnectServiceLinkedRolePolicy service-linked role managed policy DMULQ DMULQ • Jul 17, 2025 Use customizable work labels for agent scheduling DMULQ DMULQ • Jul 17, 2025 Enhanced flow designer UI editing features DMULQ DMULQ • Jul 17, 2025 • Amazon Connect Updates Load More You've reached the end of the list
Updated AmazonConnectServiceLinkedRolePolicy service-linked role managed policy DMULQ DMULQ • Jul 17, 2025
Added chat metrics, and new fields to the Contacts record in the Amazon Connect analytics data lake DMULQ DMULQ • Jul 17, 2025
Create instance replication between Asia Pacific (Tokyo) and Asia Pacific (Osaka) DMULQ DMULQ • Jul 17, 2025
Ingest agent activities from third-party applications to evaluate agent performance DMULQ DMULQ • Jul 17, 2025
Updated AmazonConnectServiceLinkedRolePolicy service-linked role managed policy DMULQ DMULQ • Jul 17, 2025
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