While Anthropic Claude's own status page isn't showing any issues as of yet, it's clear that the popular AI chatbot is having some issues this morning. Whether it's providing an error before you type in a prompt or simply not answering, Claude is having some problems.
Reports on Down Detector – a site that tracks outages based on user reports – for Claude have spiked to over 2,000 in a fairly short period, as we first saw a spike at 10:29 AM ET. In my free Claude account on desktop, I'm seeing a "This isn't working right now" message, while my colleagues are getting a similar message or simply can't sign in.
We'll track what's going on with Claude this morning in this live blog, bringing you any updates as we get them. We've reached out to Anthropic to ask what's causing the issues, naturally.
To kick things off here is a look at Down Detector as of 10:40AM ET showing over 2,400 reports of issues with Claude.
I'm on a free account, as well as a few of my colleagues, and Claude simply isn't answering prompts. I'm seeing an error message, "This isn't working right now," that suggests I try again, and this is appearing on both desktop and mobile.
And here's a look at this error message. I'm seeing this appear when I open a new chat with Claude on desktop, but also after I send a prompt through. Let us know in the comments below if you're having issues with Claude.
Claude confirms an 'elevated errors' issue is happening
Shortly after the 11 AM ET hour, Claude has updated its status page to note that it is currently 'investigating' the issue causing 'elevated errors' with the platform. There's no time for mitigation or recovery as of yet, but the teams at Anthropic are on it.
It appears that Claude might be recovering a bit, as while still slow to respond – taking close to a minute rather than a few seconds for a relatively easy prompt – I was able to get a response from Anthropic's popular AI chatbot. I'm using the Sonnet 4.5 model here.
Similarly, reports on Down Detector are starting to level off, with about 2,250 in the United States for Claude as of 11:05AM ET.
Claude confirms a separate issue with signing-in
Sometimes lightning strikes twice, as Claude has confirmed a separate issue aside from 'elevate error rates', as some folks are also experiencing trouble signing into the platform itself.
The full bulletin reads: "We are currently investigating an issue affecting Claude Code authentication. Users may encounter errors when attempting to sign in or authenticate their Claude Code sessions." It was posted at 11:22 AM ET, and I can confirm that I did have issues signing in to Claude, as did a few of my colleagues.
Source: TechRadar
