2619 posts DMULQ Posts Previous Posts 1 min read New quota: Maximum contacts in an agent queue per instance DMULQ DMULQ • Jul 17, 2025 Added chat metrics, and new fields to the Contacts record in the Amazon Connect analytics data lake DMULQ DMULQ • Jul 17, 2025 Create instance replication between Asia Pacific (Tokyo) and Asia Pacific (Osaka) DMULQ DMULQ • Jul 17, 2025 Enhanced audio treatment for customers in queue DMULQ DMULQ • Jul 17, 2025 1 min read Improved UI for No-code builder DMULQ DMULQ • Jul 17, 2025 Ingest agent activities from third-party applications to evaluate agent performance DMULQ DMULQ • Jul 17, 2025 Segment creation from imported files in Customer Profiles DMULQ DMULQ • Jul 17, 2025 Updated AmazonConnectServiceLinkedRolePolicy service-linked role managed policy DMULQ DMULQ • Jul 17, 2025 Use customizable work labels for agent scheduling DMULQ DMULQ • Jul 17, 2025 1 min read Parallel AWS Lambda execution in flows DMULQ DMULQ • Jul 17, 2025 Enhanced flow designer UI editing features DMULQ DMULQ • Jul 17, 2025 1 min read Analytics dashboard in agent workspace DMULQ DMULQ • Jul 17, 2025 Load More You've reached the end of the list
Added chat metrics, and new fields to the Contacts record in the Amazon Connect analytics data lake DMULQ DMULQ • Jul 17, 2025
Create instance replication between Asia Pacific (Tokyo) and Asia Pacific (Osaka) DMULQ DMULQ • Jul 17, 2025
Ingest agent activities from third-party applications to evaluate agent performance DMULQ DMULQ • Jul 17, 2025
Updated AmazonConnectServiceLinkedRolePolicy service-linked role managed policy DMULQ DMULQ • Jul 17, 2025
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